Returns & Exchanges

At Erewhon, we stand behind the quality of our organic and ethically sourced products. If you are not completely satisfied with your purchase, we offer a streamlined process for returns and exchanges to ensure your wellness journey remains uninterrupted.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unopened, in its original packaging, and within 14 days of purchase for non-perishable goods or 24 hours for fresh produce.

• 2.
  Gather Documentation

  Locate your original digital or physical receipt and ensure all organic certification tags or labels remain attached to the product.

• 3.
  Initiate Return

  Bring your items to the concierge desk at any Erewhon location or contact our digital support team for online order return shipping labels.

• 4.
  Receive Reimbursement

  Once approved, your refund will be processed back to your original payment method or issued as store credit for immediate use on your next visit.